Distance Education
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ENQUIRIES AND CORRESPONDENCE
Working days of the Directorate
    The office of the Directorate of Distance Education at Annamalainagar remains open on all days except Saturdays, Sundays and Public Holidays.

Office Hours
    9.45 a.m. to 5.45 p.m. with half an hour break for lunch between 1.00 and 2.00 p.m.
    All enquiries and correspondence (except those relating to the University Examinations) to the Directorate of Distance Education of Annamalai University must be addressed to:
THE DIRECTOR
Directorate of Distance Education
Annamalai University, Annamalainagar - 608 002
Cuddalore Dt., Tamil Nadu
.
  Grams : `Correspond' Annamalainagar
  Phone : 04144-238043 to 238047,238610
  Fax : 04144-238987
  e_mail : dde@annamalaiuniversity.ac.in.
  Website : www.annamalaiuniversity.ac.in
UNIVERSITY EXAMINATIONS

    The Annual University Examinations will be held in May, usually commencing on 19th May for all the programmes. Supplementary examinations for absentees and those who have failed in the previous examinations are held in December, usually commencing on 26th December.

    Application forms for registration for the examinations along with examination centres, time-table, fees payable and other regulations governing the examinations, will be sent in the month of February/March by the Controller of Examinations, Annamalai University to all the students who have paid their tuition fees in full before January.

    Examination application forms will be sent only by ordinary post. Those students who do not receive the examination application form for any reason before the end of March should apply to the Controller of Examinations quoting their enrolment number, programme of study etc. Non-receipt of examination application form is not an excuse for not registering for the examination.

    The examination application form, time-table, fees details etc can also be downloaded from the university website:             www.annamalaiuniversity.ac.in.

    Forms for registration for the supplementary examination will be sent only on request made to the Controller of Examinations in the month of October/ March.

    Students failing to attend the PCPs are not eligible to sit for the examination held at the end of the year(s), wherever attendances at the PCPs are compulsory.

    Even students failing to fulfil the attendance requirements may receive forms to apply for registration for the examination and the receipt of such a form does not imply that the recipient is eligible to sit for the examination, as the forms are being routinely issued to all students enrolled for the programmes by the office of the Controller of Examinations.

    If, inspite of this warning, a student failing to fulfil the attendance requirement gets himself/ herself registered for the examination, and writes the examination, his/her results will be cancelled.

(A). HALL TICKETS
   Hall tickets will not be sent to the candidates by post. They will be issued only at the Examination Centres by the Chief Superintendents during the three days prior to the commencement of the examinations and not by the Study Centres of the Directorate.

   The intimation of venue of examination with the Register Number will be sent to students through ordinary post by the Controller of Examinations one week prior to the commencement of examinations. If a student does not receive the same, he/she is required to see the Newspaper advertisement, regarding the centres and venue etc., in the leading newspapers like, The Hindu, The New Indian Express, Dinamani, etc., during the month of May/December or he/she may also download the information from the university website.

   Further, if a student who had applied in time for registration, has not received any venue intimation, he/she is required to contact the Chief Superintendent of his/her examination centre with the Photostat copies of his /her examination application form, demand draft for examination fees and acknowledgement etc., to enable the Chief Superintendent of the Centre to allow him/her to write the examination provisionally, subject to confirmation by the Controller of Examinations.

(B). EXAMINATION RESULTS & ISSUE OF MARKS LIST
    All enquiries regarding the examinations, publication of results, re-totalling of marks, issue of marks sheet, provisional certificate, etc. should be addressed to the Controller of Examinations, Annamalai University, Annamalai nagar – 608 002. Phone No. : 04144-237368, 238027 & 238248 Extn. 232. Fax No. : 04144-238145        
E-mail :
examinations@annamalaiuniversity.ac.in

    Those who have applied for the degree certificate, will get them after the convocation.

JURISDICTION


    With regard to any dispute arising in any matter including admission, returning of Original Certificates, sending of lessons, Personal Contact Programme, examinations, remittance of fees, etc., only the Courts and Tribunals having jurisdiction over Annamalainagar (Chidambaram), Cuddalore District, Tamilnadu and not over any other place, shall have jurisdiction for the purpose of filing a suit or preferring a complaint under the Consumer Protection Act or any other law for the time being in force or for taking any legal action against the Directorate of Distance Education or the Controller of Examinations of Annamalai University.

    The application for admission also carries this conditional clause, and all applicants by virtue of their signature on the form, will be deemed to have accepted to be bound by it.

    Admission cannot be claimed as a matter of right. The Director, D.D.E. or the Controller of Examinations can not be held responsible for loss or delay in the delivery of postal articles sent by the D.D.E. or the Controller of Examinations.

CAUTION

   The Directorate of Distance Education has not authorised any Private Institute or Agent to act on its behalf in the grant of admissions, collection of fees, tutorials etc. and therefore will not own responsibility in the event of anyone being cheated by any such bogus institute or individual.

   Candidates are therefore warned not to become victims of Cheating and Exploitation by bogus claimants in this regard.

   Candidates are advised to apply directly to the Directorate or contact its Study Centres/ Information Centres individually for application form as well as for admission. Applications for admission received through tutorials or any other agency will be summarily rejected.

   Further, if it transpires at any time during the programme of study that a student had applied for admission through tutorials or any other agency, his admission will be cancelled and the student will not be entitled to any relief whatsoever as against the Directorate of Distance Education, including refund of tuition fees.

GENERAL INSTRUCTIONS

  1. Mention your Enrolment Number in all your correspondences.
  2. To pay Tuition fees, fees for Re-admission, Change of Programme / Name / Centre, Transfer Certificate, Bonafide Certificate etc., draw a D.D. in favour of the Director, D.D.E., Annamalai University on any bank payable at its Chennai Service Branch.
  3. Regarding Examinations, Convocation, Certificates, etc., the Controller of Examinations should be addressed with the prescribed fees drawn in favour of the Controller of Examinations and not the Director.
  4. Regarding programmes of study, Personal Contact Programmes etc., address the Director and regarding Examinations, the Controller of Examinations, Annamalai University.
  5. For refund of fees paid for reasons which are not covered under the rules, regulations and norms, a service charge of 10 per cent of the fees paid will be deducted.
OTHER CONTACT FACILITIES

(A) Digital Voice Information System (DVIS)
   A fully Automated Computerised Telephone Answering Service installed in the Directorate responds when you call any one of the following numbers. By calling the following numbers, you can get information about the Programmes offered by the Institution, Students’ Results and Marks, Tuition fees arrears, Examination related enquiries along with PCP dates, Venue and other details – that too in Tamil, English, Hindi and Telugu. Apart from the above, it has also got a Grievance Register facility, where students can record their Grievance for about a minute which will be answered by the Institution later and the service is available round the clock. For further details refer Annexure – III.

TELEPHONE NUMBERS: 
            STD – 04144 - 237356, 237357, 237358, 237359, 239796, 239797, 239798, 239799.

(B) Message Alert Service (MAS)
   The Message Alert Service introduced in the DDE is a boon to distance learners. To make use of this service, students have to register their cell Phone number. Students will receive automated communications in message format on their cell phones such as admission confirmation, despatch of lessons, PCP schedule, reminders of last date for payment of fees, examination results etc.

(C) Short Message Service (SMS)
   A computerized Short Message Service (SMS) has also been introduced to reply to students' queries through cell phone messages. Students can get information regarding admission, lessons despatch, payment details, personal contact programme details, examination results etc. by just sending messages to the Cell phone number 9442551111. A computer server maintained in the D.D.E. will send the reply messages to the students’ cell phone immediately. (Annexure - IV)

(D) Wide Area Network (WAN)
   Wide Area Network (WAN) connectivity has been established at all major study centres by the D.D.E.

   The centralised Database will facilitate the collection of all the details pertaining to programmes offered, admissions, tuition fee, enrolment status, despatch of study materials, examination register number, venue, results and issue of certificates besides information related to PCP etc and students' grievances will get settled instantly.
(E) Video Conferencing
   The Directorate of Distance Education has introduced Video Conferencing facility during the academic year 2011-12 for the benefit of students in New Delhi, Chennai and Annamalainagar. Personal Contact Programme and special lectures will be conducted for selected programmes through Video Conferencing.
     
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